SHAES Area Receives Improved Insurance Rating for its Area
South Haven Area Emergency Services (SHAES) is proud to report that the Insurance Service Office (ISO) has upgraded its fire protection rating for the area served by the department effective March 1, 2023.

Coverage by WHTC Radio — https://927thevan.com/2022/12/01/south-haven-area-receives-improved-fire-protection-insurance-rating/
Coverage by WSJM Radio — https://www.wsjm.com/2022/11/29/shaes-fire-protection-rating-improves/
ISO, through its Public Protection Classification Program (PPC), issues ratings to fire departments throughout the country based on the effectiveness of their protection services.
The ISO rating is a numerical grading system and is one of the primary elements used by the insurance industry to develop premium rates for residential and commercial businesses. It analyzes data using a Fire Suppression Rating Schedule (FSRS) and then assigns a Public Protection Classification from 1 (the best) to 10.
ISO has rated the area protected by SHAES a Class 3/5. The previous rating established in 2016 was 4/6. In 2004 it was 5/6.
“This program provides an objective, countrywide standard that assists fire departments in planning and budgeting for facilities, equipment and training,” said Brandon Hinz, SHAES Executive Director.
“By securing lower fire insurance premiums for communities with better public protection, the PPC program provides incentives and rewards for communities that choose to improve their firefighting services.
“With the support of the communities we serve, the SHAES Authority Board has been able to increase staffing levels, expand our inspection program and broaden department training. These actions not only lower the risk rating for our communities, but also help SHAES to continue providing professional, comprehensive Fire, EMS and Rescue services for Casco Township, Geneva Township, City of South Haven and South Haven Township.”
SHAES marked its 25th year in 2021. The department is comprised of 16 fulltime staff and 25 paid-on-call firefighters protecting 97 square miles of land and several miles of Lake Michigan shoreline from three stations. In 2021 the department responded to a record 2,592 fire, emergency and medical calls. The department is on pace this year to set a new response record.
Many communities like South Haven receive a split classification based on the distance of properties from a fire station and fire hydrants.
The ISO rating typically appears on a property owner’s insurance bill. Property owners are encouraged to contact their insurance carrier should this change not be reflected on a future bill.
The following is the criteria for each category: Class 3 – Applies to properties within five road miles of a fire station and within 1,000 feet of a fire hydrant. (This includes all of the City of South Haven, parts of South Haven Township, Geneva Township and Casco Township.)
Class 5 – Applies to properties within five road miles of a fire station but beyond 1,000 feet of a fire hydrant. (This includes most of South Haven Township, Geneva Township and Casco Township.
A few properties within the SHAES District in Geneva Township and South Haven Township are a Class 10 because they are beyond five road miles of a fire station.
